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Frequently Asked Questions

HOW DO I RECEIVE MORE INFORMATION ABOUT YOUR SERVICES?

Text 203-836-7237 or email aleashabovect@gmail.com

We also recommend setting up a meet and greet where we can go over any questions you may have.

HOW FAR IN ADVANCE SHOULD I BOOK?

We recommend at least 2-3 Weeks but the earlier you book the better. For vacation pet sitting we generally book 2-3 months out. 

DO YOU HAVE A CANCELLATION POLICY?

Yes! Any cancellation made on the day of that service will be charged full price. You will need to pay in full before booking future services.

WHEN DO I NEED TO PAY?

For weekly dog walks you must pay your invoice by the end of the week.

For pet sitting a 50% deposit is required to hold your dates. You must pay in full before the first service date.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept cash, check made payable to ALACT, venmo and paypal

WHO WILL BE ALLOWED ACCESS TO MY HOUSE?

We try to limit access to one walker/pet sitter however, occasionally someone else may have to care for your pet due to sickness, an emergency or vacation.

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