The Next Best Thing To YOU
Frequently Asked Questions
HOW DO I RECEIVE MORE INFORMATION ABOUT YOUR SERVICES?
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Text 203-836-7237 or email aleashabovect@gmail.com
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We also recommend setting up a meet and greet where we can go over any questions you may have.
HOW FAR IN ADVANCE SHOULD I BOOK?
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We recommend at least 2-3 Weeks but the earlier you book the better. For vacation pet sitting we generally book 2-3 months out.
DO YOU HAVE A CANCELLATION POLICY?
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Yes! Any cancellation made on the day of that service will be charged full price. You will need to pay in full before booking future services.
WHEN DO I NEED TO PAY?
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For weekly dog walks you must pay your invoice by the end of the week.
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For pet sitting a 50% deposit is required to hold your dates. You must pay in full before the first service date.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
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We accept cash, check made payable to ALACT, venmo and paypal
WHO WILL BE ALLOWED ACCESS TO MY HOUSE?
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We try to limit access to one walker/pet sitter however, occasionally someone else may have to care for your pet due to sickness, an emergency or vacation.